INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order?

We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days, and delivery times vary depending on your location. You can expect to receive your order within 5-7 business days for standard shipping, and expedited shipping options are also available.

Are your products ethically sourced and sustainable?

Yes, we're committed to ethical and sustainable practices in all aspects of our business. We work closely with suppliers who share our values and prioritize fair labor practices and environmentally friendly production methods.

Do you offer international shipping?

Yes, we do offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that customers are responsible for any customs duties or taxes incurred.

Can I cancel or modify my order after it's been placed?

We understand that circumstances may change, so we strive to accommodate order modifications whenever possible. If you need to cancel or modify your order, please contact our customer service team as soon as possible. We'll do our best to assist you, but please note that once an order has been processed for shipping, we may be unable to make changes.

How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the progress of your delivery on our website

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